Business Listing Policy, Our Gurugram
Effective Since 2015
This Business Listing Policy governs the submission, review, publication, promotion, modification, and removal of business listings on Our Gurugram, accessible through ourgurugram.co.in and associated digital platforms.
By submitting, requesting, or being featured in any listing on Our Gurugram, the business owner, representative, or user agrees to comply with the terms set forth in this policy.
Nature and Scope of Listings
Our Gurugram operates as a digital city guide and promotional platform that provides visibility to businesses, services, and experiences located in or relevant to Gurugram.
Listings published on the platform may be obtained through user submissions, direct business onboarding, publicly available information, third party references, or paid promotional collaborations. Listings may be categorized as standard, featured, premium, or sponsored based on internal criteria and service agreements.
Our Gurugram functions solely as an informational and promotional intermediary and does not act as a service provider, agent, or partner of any listed business.
Eligibility for Listing
Any business, service provider, or establishment may be considered for listing provided that the submitted information is lawful, accurate, and relevant to the scope of the platform.
Our Gurugram reserves the right to determine the eligibility of any business for listing. Submission of information or payment for promotional services does not guarantee acceptance or publication.
Listing Submission and Verification
Businesses may submit their details including name, contact information, address, description, images, services, pricing, and other relevant data.
While Our Gurugram may conduct basic verification checks, it does not guarantee or certify the authenticity, legality, or operational status of any business.
The responsibility for ensuring the accuracy, legality, and ownership of submitted information lies entirely with the business or submitting party.
Right to Edit, Modify, or Reject Listings
Our Gurugram reserves the absolute and unconditional right to review, edit, modify, restructure, categorize, or reject any listing at its sole discretion.
Content may be altered for clarity, formatting, SEO optimization, compliance, or platform consistency without prior notice or approval from the business.
Submission or payment does not grant the business any editorial control over the final published content.
Paid Listings and Promotional Services
Our Gurugram offers paid promotional services including featured listings, priority placement, social media promotion, and advertising campaigns.
Paid listings may receive enhanced visibility, strategic placement, and additional exposure across platforms. However, payment does not imply endorsement, guarantee of performance, or certification of the business.
All payments related to listings and promotions are governed by the Refund and Cancellation Policy and are non refundable unless explicitly stated otherwise.
No Guarantee of Accuracy or Performance
Our Gurugram does not guarantee the accuracy, completeness, or timeliness of any listing information.
Details such as pricing, availability, services, operational hours, and contact information may change without notice. Users are advised to independently verify all information before engaging with any business.
The platform does not guarantee any specific outcomes including customer inquiries, leads, sales, or business growth resulting from listings.
Intellectual Property and Content Rights
By submitting any content including text, images, videos, logos, or branding materials, the business grants Our Gurugram a non exclusive, worldwide, royalty free, perpetual license to use, reproduce, modify, publish, distribute, and display such content for promotional, marketing, and operational purposes.
The business confirms that it owns or has the necessary rights and permissions to use and share such content. Our Gurugram shall not be held responsible for any copyright infringement arising from submitted materials.
Prohibited Content and Listings
Listings that include or promote the following may be rejected or removed without notice:
Content that is false, misleading, or fraudulent
Illegal products or services
Activities that violate applicable laws or regulations
Infringement of intellectual property rights
Offensive, abusive, defamatory, or inappropriate material
Spam, deceptive practices, or unauthorized advertisements
Our Gurugram reserves the right to determine what constitutes prohibited content.
Updates and Corrections
Businesses may request updates or corrections to their listings by contacting the official communication channels.
Our Gurugram is not obligated to implement all requested changes and may prioritize updates based on internal review, accuracy requirements, or operational considerations.
Delays in updates shall not create any liability or obligation on the platform.
Removal of Listings
Our Gurugram reserves the right to remove, suspend, or disable any listing at any time without prior notice.
Removal may occur due to policy violations, outdated information, inactivity, legal concerns, or internal decisions.
Requests for removal by business owners may be considered but are not guaranteed. No refunds shall be provided for removal of paid listings unless specifically agreed in writing.
Third Party Interactions and Transactions
Any interaction, communication, or transaction between users and listed businesses is solely between those parties.
Our Gurugram does not participate in, control, or take responsibility for any business dealings, service delivery, quality issues, payments, disputes, or claims arising from such interactions.
Limitation of Liability
Our Gurugram shall not be liable for any direct, indirect, incidental, consequential, or special damages arising from:
Use of or reliance on listing information
Errors, omissions, or outdated data
Business losses, reputational harm, or service issues
User dissatisfaction or disputes with listed businesses
All listings are provided on an as is and as available basis.
Compliance with Laws
Businesses are solely responsible for ensuring that their operations, services, and listings comply with all applicable laws, regulations, and guidelines.
Our Gurugram does not assume responsibility for verifying legal compliance of listed entities.
Contact and Grievance Redressal
For any privacy related queries, concerns, or requests, contact:
Email: officialourgurugram@gmail.com
Mobile: +91 85957 21199
Alternate Contact: +91 97116 06549
Website: ourgurugram.co.in
Policy Updates
Our Gurugram reserves the right to modify, update, or revise this Business Listing Policy at any time without prior notice.
Continued use of the platform or services constitutes acceptance of the updated policy.
Acceptance of Terms
By submitting, requesting, or being featured in a listing on Our Gurugram, the business acknowledges that it has read, understood, and agreed to this Business Listing Policy in its entirety.
Our Gurugram maintains full editorial control and operational authority over all listings to ensure platform integrity, compliance, and long term sustainability.